Refund policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. If you need to return an item, please contact kelvin@stingrayshockey.com.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within the next few of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at 843-744-2248

Sale items
Only regular priced items may be refunded, unfortunately clearance items cannot be refunded.

Shipping
To return your product, you should mail your product to: 5050 Etna Street, Suite B, North Charleston South Carolina US 29418

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.